Frequently Asked Questions
Everything you need to know about our premium sports gear and services.
What makes Tramboo Sports equipment unique?
We specialize in high-performance sports gear crafted from premium materials, including our signature Kashmir Willow bats, designed to meet international professional standards.
How long does shipping typically take?
Standard orders are processed within 24-48 hours. Domestic delivery usually takes 3-7 business days, while international shipping can take 7-14 business days depending on the location.
Do you offer a warranty on your cricket bats?
Yes, we provide a limited warranty against manufacturing defects. Please note that normal wear and tear from match use or damage due to improper knocking-in is not covered.
What is your return and exchange policy?
We offer a 7-day return policy for unused items in their original packaging. If you receive a damaged product, please contact our support team within 48 hours of delivery for a replacement.
Can I track my order once it has been shipped?
Absolutely. Once your order is dispatched, you will receive an email and SMS with a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. All transactions are processed through secure, encrypted payment gateways.